Due to the COVID-19 pandemic, university education has chosen an alternative to online learning. This online learning is expected to continue until the current situation is over. The purpose of this study is to identify the differences among stress factors and satisfaction factors according to MBTI personality types of service department online learner. And to provide basic data for the improvement of online education program. The results are as follows. First, the proportion of female students majoring in the service field was high, and they preferred viewing online classes. Second, ESTJ type was the most frequent among 16 MBTI personality types, and according to preference, outward type(E), sensory type(S), emotion type(F), judgment type(J). The most common type of sensory judgment was SJ. Third, online class stress according to MBTI personality type appeared in the order of NT>NF>SJ>SP. Lastly, satisfaction with online classes according to MBTI personality type was in the order of NF>SJ>SP=NT. This study is meaningful in measuring the stress and satisfaction of learners' online class when university classes were converted to online in an unexpected situation due to COVID-19. In future research, it is necessary to expand targets by major and region.